Customer Support

Agdia is highly focused on providing you a superior level of customer satisfaction.  It is our goal to supply you with the most reliable and dependable products on the market, along with any assistance you require in their use.

If you have questions about a specific product format, such as ImmunoStrip or ELISA, we recommend you check out our product FAQ section.  Here you will find troubleshooting tips regarding some of the most common issues customers encounter.  If you can't find the answer your looking for, submit a question directly from the FAQ section.  FAQ's are screened daily and you will receive a prompt reply.

In addition to FAQ support, we are now offering how-to-video's for certain products offerings and techniques.  We currently have an ImmunoStrip video available, with more coming shortly.  If you have a suggestion on a video that would be helpful, please e-mail us your comments.

For assistance that is not available on our website, please contact us using the information to your right, and we will be happy to assist you.

 

Do you have a technical question about a product you have already purchased?

Contact our Technical Support Department:

techsupport@agdia.com